We take great pride in delivering gloves of exceptional quality. While we do not claim our gloves to be indestructible, we confidently assert that they are of the highest quality available in the market. However, it's important to note that leather, being a natural material, may undergo wear and tear over time and use.
While we do not offer a standard warranty on our products, we stand behind our commitment to ensuring your satisfaction. If you encounter any defect issues with your batting gloves within 30 days, please reach out to us at info@jaxbattinggloves.com. To help us better assist you, kindly provide images that showcase any damage, as well as the palms of the gloves to illustrate wear, along with your order number or proof of purchase.
In most cases, we are more than willing to replace the gloves at no additional cost. If you've been using the gloves for longer than 30 days and find yourself dissatisfied, we may offer a discount towards a new pair. We firmly believe in fair treatment, and we appreciate your understanding that we are a local small business.
To initiate the satisfaction guarantee process, please send us the required information via email, and our team will be ready to assist you promptly.
Comments
Scott Rohls said:
We bought a pair of right handed large strap all white batting gloves. Size 2xl for my 14 year old son for Christmas He absolutely loves them but the right hand palm has already torn to the point they are almost unusable. When we try to order another pair for the current baseball season no one has the the white 2xl in stock. Can you please work to get this back in stock as soon as possible as season is in full stride. Again love the product, promotes the heck out of them, but they have to be available. The best ability is availability.
Thank you for your time
Scott Rohla
April 27, 2026