We take great pride in delivering gloves of exceptional quality. While we do not claim our gloves to be indestructible, we confidently assert that they are of the highest quality available in the market. However, it's important to note that leather, being a natural material, may undergo wear and tear over time and use.
While we do not offer a standard warranty on our products, we stand behind our commitment to ensuring your satisfaction. If you encounter any defect issues with your batting gloves within 30 days, please reach out to us at info@jaxbattinggloves.com. To help us better assist you, kindly provide images that showcase any damage, as well as the palms of the gloves to illustrate wear, along with your order number or proof of purchase.
In most cases, we are more than willing to replace the gloves at no additional cost. If you've been using the gloves for longer than 30 days and find yourself dissatisfied, we may offer a discount towards a new pair. We firmly believe in fair treatment, and we appreciate your understanding that we are a local small business.
To initiate the satisfaction guarantee process, please send us the required information via email, and our team will be ready to assist you promptly.