FAQ
Product Inquiries
The web only goes on the top hand, as this is the hand that takes on the most sting at contact.
Right Handed Hitter= Right Hand (Top Hand)
Left Handed Hitter= Left Hand (Top Hand)
Premature wear is often caused by:
- Rough bat handles or knobs
- Wearing gloves while sliding
- Pulling gloves off incorrectly (by the wristband or one finger)
- Allowing gloves to become overly dry
Handle with care to extend glove life.
Yes! Young hitters often over-grip the bat, which can impact swing mechanics. Jax Web Tech:
- Guides proper hand placement
- Helps youth develop natural, controlled swings
Size Youth Small fits most players 9+ years old
Strap Cuff batting gloves feature a double-strap, wrap-around design that delivers enhanced wrist support and stability, allowing for a fully adjustable fit.
Pro Cuff features a classic single-strap design for a clean, traditional fit.
High-quality Steer-hide leather, which is more durable and longer-lasting than Kip leather
Crafted in Japan by master craftsmen delivering top-tier quality
Comfort always comes first — these are guidelines, not rules.
Position / Recommended Size:
2B / SS 11.25" – 11.50"
3B / 11.50" – 12.00"
Pitcher / 11.50" – 12.00"
OF / 12.25" – 12.75"
Do:
Use mallet work or play catch to break in
Store safely to avoid flattening
Avoid:
Steaming gloves (dries leather & laces)
Excessive oil (darkens leather)
Oven / microwave / heat exposure
Hot water (weakens glove structure)
General Information
Yes — we run discounts and limited-time offers throughout the year. The best way to stay in the loop is to join our newsletter and follow us on social media for updates.
Yes — we offer an Affiliate Program for athletes, coaches, and creators who believe in what we’re building. Share Jax with your community and earn commissions for every sale you drive. Click here to apply and learn more.
Yes — we offer a free ambassador program called The Dugout — a community built for athletes who live the game. Members get exclusive discounts, free gear, gift cards, early access to new drops, and other inside perks. Click here to learn more.
Yes — we offer wholesale partnerships for select retailers, training facilities, and organizations. If you’re interested in carrying Jax, visit this page
Yes — teams can apply for special pricing through our Wholesale link.
Our Web Tech batting gloves have a patented built-in web that sits between your top-hand index finger and thumb. This padded web helps absorb impact and sting on inside pitches. Constructed with D3O®top material for advanced impact resistance, it also reduces over-gripping, promoting a smoother, more fluid swing.
Shipping
You can track your order by clicking the tracking link in your shipping confirmation email. Once your order ships, you’ll receive an email with a tracking number and a link to follow your package in real time.
We currently offer international shipping for Batting Gloves and Arm Sleeves to all countries, and for Fielding Gloves to select locations, including Canada, Australia, Japan, China, the UK, New Zealand, and Mexico.
Returns & Warranty
Our gloves aren’t indestructible — but we’ve got your back. Premium Cabretta leather is built to perform, and like any natural material, it’ll show some wear with use. We stand behind every product we make, which is why all Jax gear comes with a 120-day warranty from the date of delivery covering any manufacturing defects, and even beyond that, we’ll do our best to make things right. If you run into an issue, email us at info@jaxathletics.com with photos and your order number or proof of purchase.
Rips from wearing gloves while running the bases
General neglect or improper care
Blisters (a common result of friction — not a product defect)
Flaking (normal wear of the topical spray, not leather damage)
Yes — we’ve got you covered. We accept returns and exchanges within 30 days as long as the item hasn’t been used. Visit our Return & Exchange Portal to easily start your process.
Email info@jaxathletics.com if you need our assistance.
Visit our Return & Exchange Portal to easily start your process.